Technology consulting · Chicago
Build the digital customer experience your business runs on.
ZCube helps consumer, retail and travel brands design loyalty programs, modernize commerce and mobile platforms, and put AI to work. Senior, hands-on guidance from someone who has shipped all of it at global scale.
- 24 yrsbuilding digital customer experiences
- $2.0B+revenue through a loyalty program our principal launched
- 20M+loyalty members worldwide
- 73countries on one digital platform he led
What we do
Six ways we help
Each engagement is led personally by our principal. No hand-offs to junior teams.
- 01
Loyalty & CRM
Design, launch and scale loyalty programs that members use and finance can defend.
Learn more - 02
E-commerce & OMS modernization
Replatform commerce and order management without stalling the business.
Learn more - 03
Mobile app strategy
Native apps that earn a place on the home screen, on one platform across brands.
Learn more - 04
AI & GenAI adoption
Move from pilots to AI that is in production, governed and paying for itself.
Learn more - 05
Transformation & fractional leadership
Fractional CTO, CPTO or digital leader to steady the program and build the team.
Learn more - 06
Technical due diligence & board advisory
An experienced read on technology risk and value for deals and boards.
Learn more
How we work
From strategy to shipped
- 01
Diagnose
Two to three weeks of interviews, architecture review and data. You get a clear read of where you are and what is in the way.
- 02
Design
A target experience, platform architecture and operating model, with costs, trade-offs and a sequenced roadmap.
- 03
Deliver
We stay through launch: vendor selection, team setup, delivery governance and the hard calls in between.
- 04
Scale
Measure, tune and hand over. Your team owns the platform and the playbook when we step back.
Track record
Experience behind the advice
Programs our principal led as an executive before founding ZCube.
Avolta
Club Avolta loyalty program
$2.0B+ revenue · 20M+ members
Global loyalty, e-commerce, mobile, kiosks and POS across 73 countries. Frontier Award, Cannes 2025.
Foot Locker
Omni-channel commerce and apps
$3B+ e-commerce platform
E-commerce and mobile for five banners in 27 countries, including the Launch Reservation app.
ACT
Digital test delivery
Chief Product & Technology Officer
Led the move to digital test delivery for the ACT.
Tribune Publishing
Multi-tenant news platform
9 news titles on one platform
Rebuilt the LA Times, Chicago Tribune and other titles on a mobile-first platform.
Our projects
Things we are building
Alongside client work, ZCube builds its own products in education and personal finance.
Have a program that needs a steady hand?
Tell us what you are working on. We reply within two business days.